What To Do After an Accident

Car accidents are both stressful and unexpected, and even the most careful drivers may be involved. Here's what you should do immediately after a car crash:

Step one

If anyone's injured, call 911 right away.
Move the cars off of the road - but only if it's safe to do so.
Avoid discussing who is at fault for the crash.

Step two

Get details. Take pictures with a cellphone or camera if you have one handy. Record the following information for all vehicles and drivers involved in the crash:

Driver's name, driver license number, phone numbers and address.
Licence plate number as well as the year, make and model of the vehicle.
Insurance company name and policy number.

Step three

See if there were any witnesses. Make sure to record their names and contact information.

Step four

If the combined damage to all vehicles involved appears to exceed $2,000, it is mandatory to report the accident to a police station at your earliest convenience. While the accident is fresh in your mind, make sure to write down details of the crash scene (if possible, take photos or draw a diagram):

What was the time, date and weather conditions?
What was the exact location of the crash?
What direction were you both travelling?
Where was your vehicle and what lane were you using?
Where was the other vehicle?

Step five

During normal business hours, contact your broker: 780-809-8486
If you are calling after-hours and it is a claims emergency, please see the emergency contact numbers for our companies: 24/7 emergency claims phone numbers.

Companies represented by our insurance brokers: