To our valued customers,
We have always prioritized the safety of our customers and staff – especially in these uncertain times when safety recommendations can change swiftly with little notice.
As such, to support our hardworking team members, we are continuing with the hybrid work model that we have adopted for our team members over the past two years.
What to expect from us
- Currently, the majority of our brokers remain on a hybrid work model or working from home full-time. This means that all client interactions are being done over phone and email, and we are not taking walk-ins or appointments at this time.
- We will continue to have a few admin team members in office to handle mail and deliveries.
- There is no current impact to our operations, and we are happy to report that response time now meets or exceeds our previous standards. This may change as demand shifts seasonally.
How to get in touch
MAIL AND COURIER SERVICES: Please knock for access to drop off the mail. Please do not leave any mail outside and unsecured.
Thank you for your continued support as we work through these challenges together. We will continue to update our business continuity strategy as the situation develops and more information is available.